An Australian business voice assistant should know which job it is doing and which team it represents. Use the visual builder to separate reception, booking, support and sales handovers.
A$129/month for 3 months, then A$199. 200 minutes + 50 texts. Extra usage and add-ons may apply.
Set up for your Australian team.
01
Start with the role, not a long script
A reception agent needs a welcome and reliable business information. A sales agent needs qualification questions. A booking agent needs a supported calendar and availability rules. Keep those responsibilities clear.
02
Build around each location
For teams across states, document the local hours, relevant services and transfer destination for each number. A caller should not be sent to a closed branch simply because another office is still open.
03
Control the boundaries
Set which questions the assistant may answer, what it can change in connected software and when it needs a person. Test a request outside its scope as carefully as an ordinary call.
A call, step by step
A business with multiple teams
Caller asks
“I need to speak with someone about a new commercial account.”
Assistant checks
The qualification questions and sales handover rules for that business line.
Your team receives
A concise lead record, or a transfer where the configured team is available.
Keep the price and the promises clear.
The business plan is A$129/month for the first three months, then A$199. For lighter use, pay as you go starts with A$10/month for the number, plus A$1/minute and A$0.15/text.
Published prices checked 31 August 2026. Plans and connection actions should be confirmed for your setup.
A few things worth knowing.
Is this service powered by Talkify?
Yes. Voice Assistant focuses on business voice assistant and is powered by Talkify. The service and connected tools are provided by Talkify.
Can I keep my current business number?
Yes. Use call forwarding when you want cover, rather than changing the number customers know. Your carrier may charge for forwarding.
What does the business plan cost in Australia?
A$129 per month for the first three months, then A$199, with 200 minutes and 50 texts. Confirm extra usage, optional add-ons and applicable taxes with Talkify before activation.
Find the right setup.
Put this guide to work in Australia.
Choose the outcome, the level of access and the systems you have. Get a role brief with the boundaries to test.
Separate the role from the location: a national reception role still needs the correct branch, state and local hours.
Test a caller asking for a different branch. Check both the transfer destination and the booking calendar before enabling that workflow.
Plan an agent role → Use the resource here, with no account or enquiry required.